What is a Behavioural Interview?
It is a style of interview being used by recruiters to assist in the assessment of a candidate's suitability for a position. The premise is: The most accurate predictor of future performance is past performance in a similar situation. Research indicates that this method provides objective facts on which to base employment decisions. The process is probing and attempts to pinpoint certain behaviours that are reflective of the capabilities required for the position.
How does the Behavioural interviewing process work?
Before each interview, the recruiter will review the hiring criteria and behavioural capabilities for the position you are being considered for. The criterion sets out the specific demonstrated behaviours needed to meet the minimum requirements for the position. During the interview, you will be asked behavioural-based questions in order to demonstrate competencies. For instance, "Tell me about a time when you met the needs of a customer who did not make it clear what he or she wanted?" Or, "Give an example of a time when you played a key role in helping a team achieve its objectives." Your responses should highlight examples that have occurred in the past and that demonstrate a required competency for that position. |
Important points about Behavioural Interviewing
During the interview, your responses should provide sufficient details. Describe a particular situation that relates to the question, not a general one. Talk briefly about the situation, outline specifics regarding how you handled that situation, and then discuss positive results or outcomes. Frame it in a three-step process:
- Situation
- Action
- Result/Outcome
Always listen carefully to the question, ask for clarification if necessary and make sure you answer the question completely.
Try to provide recent examples, as the interviewer may want to ask you about specific details. It's much easier to provide details for a recent experience.
Use examples from past work experiences, internships, classes, activities, team involvement and community services. |
