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Build long-term relationships with clients by communicating clear expectations; assist in project sizing, resource estimates, scope, and requirements
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Exemplary communications skills, specifically in managing complex/technical information to a wide audience
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Lead sessions with business representatives to perform business needs analysis
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Demonstrated experience with Agile Development methodologies; RUP, UML
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Experience with SOA concepts
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Demonstrated experience implementing business intelligence architecture; Strong understanding of data warehouse concepts
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Experience implementing CRM systems
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Lead documentation of business initiatives using standardized templates
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Lead/facilitate business process mapping
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Analyze existing system functionality and current business processes
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Prepare business requirements documents that clearly define the business problems; business objectives and options/solutions
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Participate or lead daily team meetings (scrums)
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Prepare project plans and provide regular status report to management
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Lead the development and maintenance of processes, procedures, standards and tools for the BA service area
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Use standard business analysis methodologies and templates
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Provide and advise on technology solutions to meet business area needs
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Create training materials and participate in training processes
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Demonstrate experience with application of SOA concepts
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Mentor BA team and peers on agile business solutions and methodologies
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Demonstrate use of UML concepts
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Continually assess new solution and evaluate processes to ensure the solutions meet customer's expectations
