POSITION

SALARY

INDUSTRY

LOCATION

TYPE

REF #

Commercial Account Manager

OPEN

Insurance

Toronto

Permanent

804101O

POSITION DESCRIPTION

  • To market to prospective clients and obtain details required to provide proposals.

  • Upon receipt of details, to provide comprehensive proposals to clients in accordance with established procedures for writing good quality business.

  • To followup completed proposals on a timely basis in order to attempt to obtain sale.

  • To log inbound contact details from prospective clients, as well as outbound marketing efforts, quotation details, sales made, and other sales activities.

  • To review existing commercial house accounts assigned to you and contact client and followup as needed to ensure adequate insurance protection is in place

  • To cross sell, upsell, and obtain referrals for more business

  • Achieve goals and objectives established for your position through marketing activities and by using professional customer focussed sales techniques

  • Obtain all relevant details from clients and develop appropriate insurance policy to meet the client’s needs

  • Meet with Sales Report to advise of status of sales activities as per agreed upon schedule. Provide monthly quote and sales to Sales Report weekly.

  • Log a complete conversation notation for every conversation with or with respect to brokerage clients and follow up appropriately

  • Help brokerage achieve good loss ratios with companies by co-operating with co-workers and underwriters to maintain good quality book of business

  • Assist in maintaining a positive and professional office atmosphere

  • Provide clients with level of service consistent with brokerage standards

  • Perform such other duties as may be from time to time assigned

REQUIREMENTS

  • 5+ years commercial lines experience

  • strong technical insurance knowledge in placement of all classes of insurance

  • RIBO License and other industry qualifications such as CAIB, CIP, CRM, etc.

  • team player with strong work ethic

  • excellent organizational, interpersonal, written and oral communication skills

  • strong attention to detail

  • proficient knowledge in MS Office products such as word experience with The Agency Manager an asset

  • To service our businesses, you will have strong commercial experience.

  • You pride yourself in your communication skills and your abilities to: explain information to a variety of customers across diverse groups, make recommendations and influence decision making; build rapport via the telephone; and develop positive customer relations.

  • Demonstrate strong accuracy and attention to detail.