POSITION

SALARY

INDUSTRY

LOCATION

TYPE

REF #

Bilingual Customer Services Representative

OPEN

Insurance

Toronto

Permanent

803019U

POSITION DESCRIPTION

• The role of the CSR is to provide written and verbal information on the insurance program to the members of the legal profession. The information the CSR provides includes: information concerning insurance coverages for the lawyer, account information on premiums, and information on additional programs such as risk management. The successful candidate will be a high caliber individual who will receive intensive training about the program and the Company before answering any calls from the public.

REQUIREMENTS

• have law, underwriting, or claims related experience;
  

• have customer service related experience, preferred;
  

• have strong written and verbal communication skills;
  

• have experience in Microsoft Word and Excel;
  

• have experience working in a team environment and in stressful situations;
  

• have strong organizational skills and be used to working in volume situations;
  

• have a proactive approach to work
  

• English/French Bilingualism is considered an asset.